No Cameras In Tim’s

What is with the woman behind the counter at Tim’s telling me they don’t allow cameras in the stores? That’s just not steeped man.

So I just wrote their customer service the following email:


Yesterday I swung into the Tim Hortons location at 111 Carlton for a pack of timbits. I’d just gotten off the streetcar, and was on my way to Allen Gardens to take some photographs in the green houses.
I had my digital camera in hand, and it was on, when I walked into the location. The woman behind the counter immediately, and I mean IMMEDIATELY, told me “you can’t be in here with a camera”.

Now I’m assuming she meant I had to put my camera away, not that I had to leave. I was surprised, both by the statement and the emphatic nature with which it was delivered. I turned off my camera, put it away, ordered by timbits and went on my way.

My question to you: Is this a company wide policy that cameras are not allowed in Tim Hortons?


I await their response.   

[Note: After about 2 weeks finally got full resolution over the phone – read more here.]

In the meantime, I’ve asked the Toronto Bloggers on Flickr.com to discusss their experiences with other unexpected camera restrictions: http://www.flickr.com/groups/torontobloggers/discuss/87776/

6 thoughts on “No Cameras In Tim’s

  • September 15, 2005 at 3:21 pm
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    Confirmation of email to Customer Support / Accusé de réception de courriel adressé au service aux clients
    Thank you for your email. A representative from our customer service department will respond to your request as soon as possible. Merci de votre courriel. Un représentant de notre service aux clients vous répondra aussi rapidement que possible.
    Your reference number is / Votre numéro de référence est : OAKN-6G9LJ3

    Reply
  • September 17, 2005 at 5:11 am
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    Seriously. That is so short-sited of them.
    There could be a whole TimMeme on Flickr – ’cause it’s just that kind of company. Or at least, I thought it was. I just posted a Tim Hortons cup in my shots. You should comment there.
    T.

    Reply
  • September 27, 2005 at 12:39 pm
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    Tim’s Response…

    As you know from reading No Cameras In Tim’s I had a little run in with the behind the counter staff at my local Tim Hortons. Interestingly enough, my comments have triggered a few others to comment both on the

    Reply
  • January 19, 2007 at 11:54 am
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    Tim’s Response…

    As you know from reading No Cameras In Tim’s I had a little run in with the behind the counter staff at my local Tim Hortons, which triggered me to contact their customer service and ask about their No Cameras in Tim Hortons policy. My comments have tr…

    Reply
  • January 19, 2007 at 11:56 am
    Permalink

    No Cameras In Tim’s

    What is with the woman behind the counter at Tim’s telling me they don’t allow cameras in the stores? That’s just not steeped man. So I just wrote their customer service the following email:Yesterday I swung into the Tim Hortons location at 111 Carlton…

    Reply

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