The books are coming NOW. I feel like my water just broke. We were expecting them on Friday – and explicitly told our PM if they were coming early we needed at least 24 hours notice to get the help we needed to carry them up to our office.
The phone rang an hour ago, as I was setting up the Advance Purchase PayPal buttons. “Do you have a dock?” he asked casually.
“No…” I said, my voice already starting to raise in panic
“Okay, thanks,” the voice says with finality. I hear him putting the receiver down.
“WAIT!” I hear my voice crack, “Why do you want to know?”
“Oh, we’re sending something down. How late are you open today?”
“Today?!? Whaaaa? What are you sending”
“Oh, just some books. They’ll be there in about an hour.”
The street is filled with snow. Where there’s no snow there are lake-sized puddles. Gerry’s afternoon is booked solid with meetings and I’ve settled in to some serious promotion pushing. I am not prepared to carry 4000 books through the snow, over the lake-puddles, across the wonky front walk, and up 2 flights of stairs.
I’m excited to see them… but holy crap!!! These printers have screwed me up repeatedly by delivering early. I’m not even sure how I can complain about that. (I think it comes back to my old “managing customer expectations” rant… but I’ll leave that for another time, because, really… I have 4000 books about to arrive…umm, so what I mean is….)
YAY! The books are coming today!
Now, we have plenty of time to check them out and make sure the bar code is on them all, they are all the same colour, they have all their pages and none of them have a section that is upside down. All past excitement experienced the day of the book launch.
Though truth be told, this is way better than being without books at 3pm the day of the launch… which has happened.
So… woo hoo! Wanna come carry a box up some stairs?