Do-you-know-who-I-am? Moment #2

There I was sitting on a patio, sipping my coffee and working away, when I had another "do you know who I am" moment.

The first was a couple of months ago and involved a waitress seating me at the worst table in an empty restaurant, throwing a menu on the table and not returning. I don’t know how long it would have taken her to actually return since I only waited 15 minutes. Then I got up and left.

Moment #2 was a TMI moment in reverse.

The owners of the restaurant patio where I was sipping my coffee held a meeting not 3 tables away from me. Everyone knows that restaurant patios are great places to eavesdrop, even if you are trying not to. Not that they were all that loud, but I could clearly hear everything being said. It was very informative, but perhaps not in a good way. They discussed and described in unflattering detail, their existing customer base; they candidly broke down their staffing, quality and consistancy issues; and came up with some very respectible new marketing ideas.

Not really the kind of conversation a restaurant owner should want to have a restaurant reviewer listen in on. However, with the world of blogging as it is these days, it’s really not the kind of conversation any business owner should want anyone listening in on.

It made me want to go over to them and say "Do you know who I am?"

But I was enjoying my coffee and the sunshine, so I didn’t.

Alexa Clark

Alexa is a digital marketer and author with over 20 years in digital & interactive communications in the food and tech industries. Alexa's CheapEats Restaurant Guides, for both Toronto & Ottawa, were Canadian best sellers. She is a recognized authority on social media and has been named one of Canada's 20 Leading Women in Social Media.

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