So I just wrote their customer service the following email:
Yesterday I swung into the Tim Hortons location at 111 Carlton for a pack of timbits. I’d just gotten off the streetcar, and was on my way to Allen Gardens to take some photographs in the green houses.
I had my digital camera in hand, and it was on, when I walked into the location. The woman behind the counter immediately, and I mean IMMEDIATELY, told me “you can’t be in here with a camera”.
Now I’m assuming she meant I had to put my camera away, not that I had to leave. I was surprised, both by the statement and the emphatic nature with which it was delivered. I turned off my camera, put it away, ordered by timbits and went on my way.
My question to you: Is this a company wide policy that cameras are not allowed in Tim Hortons?
I await their response.
[Note: After about 2 weeks finally got full resolution over the phone – read more here.]
In the meantime, I’ve asked the Toronto Bloggers on Flickr.com to discusss their experiences with other unexpected camera restrictions: http://www.flickr.com/groups/torontobloggers/discuss/87776/