WTF – Joby Broke!
So while attaching Joby to my bike, he broke. Seriously! A leg snapped right off while I was bending it around my bike handle… you know like they show on Joby.com and the packaging where it’s wrapped around a rope or railing.
When inspected more closely a socket had split, so I could pop the ball back in.
However, this didn’t leave me feeling all confident-like. Especially since I was putting my camera on my bike handles to take touring-TO time-lapse photos/video. So I biked over to Black’s to see what I could do without my receipt and packaging.
They replaced it on the spot noting that this was the first one they’d ever seen broken.
Onto Joby 2.0.
[I’d feel less bad about it all if I hadn’t joked about Joby being a kid-equivalent. Geeze!]
Hi there. I work for Joby. So sorry to hear about this! It is definitely a rare occurrence. Please let me know if there is anything we can do for you. Our customer support email address is info @ joby.com
Whoa, those things break? I was eyeing one after seeing it on PhotoJojo.
OMG! I want one, I don’t care if it breaks! (I’ve never claimed to be a smart shopper anyway)